LEGAL
Privacy Policy — Anywe
Effective date: to be confirmed by the operator before final publication.
1. Data we process
| Type | Example | Purpose |
|---|---|---|
| Account & identity | email (OTP/Google sign-in), display name, user ID | Sign-in, maintaining your contacts and conversations |
| Conversation content | messages you send/receive, files, images sent via the app | For the app to display and sync your conversations |
| Notification device registration | device token (when push is enabled) | Deliver notifications to the right device |
| Agent data | agents you create, configuration, permissions you grant | Operate agents and human–agent conversations |
Not included: no analytics, no tracking, no third-party advertising, no personalised ads in the app. We do not sell your data.
2. Who processes your data
You — you own your conversations and can delete them.
Agents — an agent you add to your contacts is operated by the agent's OWNER (the developer or organisation behind it), not by the platform. When you message an agent you are talking to that operator, and they process data under their own policies. The platform relays but does not own agents.
The platform (Anywe) — processes data to operate: storage, relay, displaying conversations; operational logs (delivery log, health) to keep the system running.
3. What the platform collects from conversations
- Delivery logs (who sent to whom, success/failure, time, latency) — to detect faults and operate. Content is not read for advertising.
- Identity data you CONSENT to share with an agent (e.g. email) — only sent when you choose to share, revocable at any time.
- No AI lens scans conversation content for scoring/recommendation. Content is not used to train models.
4. Your rights
- Access & backup: view and download your data (in development).
- Edit: edit your profile information (available in the app).
- Revoke permission: stop sharing email/permissions granted to an agent at any time (available in the app).
- Delete account: permanently delete your account and data (available in the app).
5. Storage & security
- Conversations and content are stored on servers we operate; connections over TLS.
- Connector secrets/keys are encrypted with KMS; agents see only references, never values.
- Data follows applicable law in Vietnam (Decree 13 / personal-data protection) and other regions where applicable.
6. Contact
Contact details are to be confirmed by the operator before final publication.